January newsletter

Hi, and welcome to our first newsletter!

First weeks

We are thrilled to share that the first few weeks of Pulse Studio have been a huge success, and it's all thanks to YOU! The energy and enthusiasm you've brought to our Reformer Pilates classes have made every session truly special. We've been beyond excited to see so many new faces and returning clients, and we couldn't be happier to have you as part of the Pulse community.

Growing the studio

Our team is already working hard to expand the schedule to ensure that everyone has the opportunity to join us for a class. We know how busy life can get, and we want to make sure that finding a class time that works for you is never a challenge. Keep an eye out for new slots coming soon!

What's Next?

As Pulse Studio continues to grow, we're also working behind the scenes on creating subscription options that will make it easier and more affordable for you to stay committed to your fitness journey. Whether you're here to build strength, improve flexibility, or simply find a moment of peace during your busy day, we’ve got something exciting in the works to suit your needs.

Pulse studio is also working on something special behind the scenes. We’re thrilled to announce that we’ll soon be launching our very own home activewear brand, designed with comfort, performance, and style in mind. Stay tuned for more details as we get ready to unveil our new line, and get ready to experience the perfect blend of functionality and fashion, both in and out of the studio!

As always, we’re focused on making Pulse Studio a place where you feel not just energized, but also at ease. Keep an eye on the lounge area, you might just notice a new, cozy addition that will make your post-class downtime even more enjoyable. We’re always thinking of ways to enhance your experience here, and we can’t wait to share what’s coming up!

A Few Things to Clarify

We wanted to take a moment to address a couple of important policies to ensure everything runs smoothly for everyone. During the month of January, we made many exceptions to our cancellation policy, due to high occurrence of last-minute sickness and weather issues. We really wanted everybody to experience their first reformer class with us, without having to pay twice. Starting in February, please note that cancellations made within 24 hours of a class will no longer be refunded, as stated in the studio policy.   We understand that life happens, but we encourage you to plan ahead as much as possible to avoid any last-minute charges. Early cancellation will result in a refund for you, and gives other clients the possibility to take your spot. This brings us to the next topic. If a class is full, we highly recommend adding yourself to the waiting list! It’s actually a great way to secure a spot, as cancellations do happen frequently due to illness or other unforeseen circumstances. Being on the waiting list means you’ll be automatically booked if a spot opens up, giving you another chance to join the class. We’ve seen this system work wonders, so don’t hesitate to sign up for those waiting lists!We also want to remind you about our self-service bar, which is available for your convenience. You’re welcome to grab a coffee or pick something refreshing from the fridge before or after your class. Simply use the QR code provided to complete your payment through the link. It's easy and secure! This self-service option is a big part of Pulse Studio's core identity: we want to create a space that feels open, welcoming, and is built on trust. While we love offering this freedom, we ask for your honesty and consideration in paying for what you take. Our community thrives on mutual respect, and we trust that you’ll continue to uphold this spirit, so that everyone can enjoy the space responsibly.

We Want to Hear from You!

At Pulse Studio, your feedback is incredibly important to us as we continue to grow and improve. If you have any comments, suggestions, or remarks, we’d love for you to share them through this Google Form. Whether it's about our classes, facilities, or anything else, we’re all ears! Your input helps us make Pulse Studio even better for you and everyone in our community.

And if you’re enjoying your experience with us, please consider leaving a 5-star review on Google! Positive reviews go a long way in helping our studio grow and reach even more people who will benefit from what we offer. Your support truly means the world to us!

Thank you again for your incredible support during our launch. We’re just getting started, and we can't wait to see you at your next class.

Keep feeling your pulse,

The Pulse Studio Team